Chapter 23: Information technology issues in New Zealand

© 2020 The Author(s). Our results suggest that New Zealand's information technology (IT) workforce is aging and evolving to become more gender-balanced (28% of survey responses were from women) and more diverse (45% of survey respondents were born in another country). It is generally a happy workforce: on average, survey respondents reported that they were satisfied with their jobs and that they felt a sense of accomplishment, without expressing excessive concern about work pressure, workload, work-life balance, or losing their jobs. Respondents of this survey were concentrated in financial services, the public sector, and educational organizations. Those in financial services tended to be particularly focused on outward-looking organizational issues and mobile app development, and those working for public sector organizations tended to be more particularly focused on inward-looking organizational issues and enterprise-level technologies. The only issues where those working for educational institutions attributed greater importance than other respondents were bring your own computing device (BYOD) and globalization.