Open Access Te Herenga Waka-Victoria University of Wellington
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Recording the Common Good: Record-keeping practices in New Zealand not-for-profit organisations

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posted on 2021-11-12, 01:04 authored by Ranchod, Reesha

Research Problem: There are no studies about records management in New Zealand not-for-profit organisations. However, records management research has established issues in archival theory. The current practice of not-for-profit organisations are unknown. The purpose of this research project is to confirm relevance of the records lifecycle and the records continuum. In addition, to establish whether the record-keeping issued by Archives New Zealand meet requirements of not-for-profit organisations. This research built on current research in records management, to identify an overview of record-keeping processes. The research contributes to the records management body of knowledge.

Methodology: Using purposive sampling and Qualtrics survey software, five hundered and eighty organisations were given an anonomyous survey link. Twitter, Facebook and Linkedin posts were utilised to engage New Zealand not-for-profit organisations. Fourty respondents involved with governance, management or admininistration completed an online survey, along with twenty incomplete responses, and three respondents that did not fulfil the screening criteria.

Results: This research project confirmed the application of the record continuum, as 82.5% of respondents digitise records. 40% of respondents do not have complete faith in their records policy. In addition, 56.4% want a record-keeping schedule developed for not-for-profit organisations.

Implications: As this research confirms and builds on records management research, no comparative research internationally addresses records management for not-for-profit organisations. This research should be developed further, applying mixed methods and observing multiple organisations to confirm needs before Archives New Zealand create targeted standards for not-for-profit organisations. In addition, the professional bodies of ARANZ and RIMPA should consider delivering education to not-for-profit organiastions, concreting engagement with community archives in the future.


Copyright Date


Date of Award



Te Herenga Waka—Victoria University of Wellington

Rights License

CC BY-SA 4.0

Degree Discipline

Information Systems

Degree Grantor

Te Herenga Waka—Victoria University of Wellington

Degree Level


Degree Name

Master of Information Studies

ANZSRC Type Of Activity code


Victoria University of Wellington Item Type

Awarded Research Masters Thesis



Victoria University of Wellington School

School of Information Management


Krtalić, Maja