Organisational and Personal Values Impact on Knowledge Transfer

This case study research showed that employees’ values were having a greater impact on the transfer of knowledge than those of the organisation. The result was due to limitations faced by employees in adopting organisational values. Semi-structured interviews were carried out to discover employee values and knowledge asset creation behaviours. The interviewees faced difficulties with the organisations knowledge repositories available. The transfer of knowledge was limited within the organisation, which hindered knowledge creation and the interviewees relied on their own values to provide direction to their knowledge actions.