Open Access Te Herenga Waka-Victoria University of Wellington
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How do apparel SMEs from New Zealand achieve resilience during the COVID global supply chain disruption?

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posted on 2022-10-26, 04:56 authored by Brown, Maxwell

COVID-19 has created severe and unprecedented disruptions that have obstructed the functionality of global supply chains. As supply chain members become overwhelmed by the financial, logistical, and social challenges, the security of the chain is placed in jeopardy. Therefore, organisations around the globe are investigating methods for developing resilience against these disruptions. However, the majority of extant literature neglects how SMEs with limited resources or capabilities can and have developed resilience. Thus, the purpose of this study is to identify and understand factors that drive SMEs to achieve resilience in their international supply chains. This study utilises a multiple case studies approach consisting of 5 firms in the apparel industry and a hermeneutical method of analysis to derive insights. The findings show two different methods by which firms can develop resilience, buffering, bridging, or a combination of both. This study has found multiple suppliers unpinned by information sharing and collaboration is the most significant strategy that firms have employed to develop resilience. This study contributes to the existing literature by providing structure to resilience capabilities, as collaboration has been shown to be an antecedent to visibility, which in turn, facilitates flexibility and velocity. Additionally, through a multi theory perspective, this study provides insights into how social exchange, resource dependence, and transaction cost factors influence the implementation of resilience strategies.


Copyright Date


Date of Award



Te Herenga Waka—Victoria University of Wellington

Rights License

CC BY 4.0

Degree Discipline

International Business

Degree Grantor

Te Herenga Waka—Victoria University of Wellington

Degree Level


Degree Name

Master of Commerce

ANZSRC Socio-Economic Outcome code

280106 Expanding knowledge in commerce, management, tourism and services

ANZSRC Type Of Activity code

2 Strategic basic research

Victoria University of Wellington Item Type

Awarded Research Masters Thesis



Victoria University of Wellington School

School of Marketing and International Business


Gao, Hongzhi