Open Access Te Herenga Waka-Victoria University of Wellington
thesis_access.pdf (558.06 kB)

Gaining Expertise in Creating Metadata: An Exploratory Study

Download (558.06 kB)
posted on 2021-11-12, 00:57 authored by Searle, Samantha

Increasingly, people with little experience of cataloguing, indexing or abstracting are using metadata schemas like the Dublin Core Metadata Elements Set (DC) and the New Zealand Government Locator Service (NZGLS) to describe resources. There is currently little information available about how novices approach the process of metadata creation, and what personal (cognitive) and other factors (particularly organisational) are at work. In this exploratory study, I spoke with novice metadata creators about their skills and knowledge when they began to create metadata and, six weeks later, after they had created records as part of their normal work duties. I asked novices to identify factors that impacted positively or negatively upon their progress, and also sought the opinions of metadata experts who were training and supervising novice creators. The study identified the skills and knowledge that are required to create metadata, and investigated the techniques used to develop expertise. The tools used by metadata creators were evaluated, and the effects of organisational culture were also explored. The insights of the expert and novice participants provide guidance as to how managers can facilitate the production of good quality metadata through developing effective staff training and quality assurance, providing more usable online tools and documentation, and fostering more supportive organisational cultures.


Copyright Date


Date of Award



Te Herenga Waka—Victoria University of Wellington

Rights License

Author Retains Copyright

Degree Discipline

Library and Information Studies

Degree Grantor

Te Herenga Waka—Victoria University of Wellington

Degree Level


Degree Name

Master of Library and Information Studies

Victoria University of Wellington Item Type

Masters Research Paper or Project



Victoria University of Wellington School

School of Information Management


Dorner, Dan