Electronic records management at the coal face: Testing a behaviour search model for EDRMS

The main objective of this proposed research is to test the reliability and validity of the information search model presented by Joseph, Debowski & Goldschmidt (2013a) which relates to searching in EDRMS. In order to do this, the search behaviour of employees using the EDRMS eDOCS Hummingbird in a New Zealand local authority will be compared with the model. Another research objective is to gain information about current search behaviour in relationship to the design of the new EDRMS system Objective which will soon be installed in the test organisation. As the literature review shows, introducing an EDRMS to a workplace is difficult, requiring a major change to the way that employees have managed their information, (Maguire, 2005). The last objective is to gain insights from the search behaviour in regards to training for the new system.