Open Access Te Herenga Waka-Victoria University of Wellington
Browse

An Investigation on the Constraints to Telework Implementation in New Zealand Businesses

Download (420.9 kB)
thesis
posted on 2021-11-10, 07:31 authored by Pham, Minh Huu

Telework has many potential benefits for both employers and employees, and has been explored extensively in past and present research. However, the adoption rates of telework is much lower than expected. Organizations in general as well as in New Zealand are reluctant to implement it on a grand scale. The purpose of this study is to find the answer for this phenomenon. This study takes an approach based on the Theory of Constraints to discover one of the main constraints to telework implementation. Constraints were explored across seven factors:  perceived benefit, top management support, economic constraint, workplace constraint,  technological constraint, risks and workforce constraint. Data were collected from members  of four professional associations in New Zealand that specialized in the ICT and commerce fields.  The results of this study indicated that lack of top management support is the main constraint to telework implementation in New Zealand businesses. The author suggests that managers  should pay more attention to top management support, workforce issues and culture change  for a successful telework program. Future research should seek the opinions of non-adopters; explore workforce constraints; and use a data collection method that can identify participants' demographics.

History

Copyright Date

2009-01-01

Date of Award

2009-01-01

Publisher

Te Herenga Waka—Victoria University of Wellington

Rights License

Author Retains Copyright

Degree Discipline

Information Management

Degree Grantor

Te Herenga Waka—Victoria University of Wellington

Degree Level

Masters

Degree Name

Master of Information Management

Victoria University of Wellington Item Type

Masters Research Paper or Project

Language

en_NZ

Victoria University of Wellington School

School of Information Management

Advisors

Hooper, Tony