Open Access Te Herenga Waka-Victoria University of Wellington
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Digital Government Case Studies: Smartgate

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posted on 2023-11-10, 01:37 authored by Elizabeth Eppel

Smartgate is an automated passenger clearance system that is available to eligible passport holders arriving at and leaving major international airports in New Zealand and arriving at Australia’s eight international airports. Smartgate was developed as a response to the Government’s wish to provide a smoother experience for travellers. The aim was to help to make the processing international travellers at the border more effective and efficient.

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