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2013 Kong Chadee Raman-KMRP managing Indian ITPs.pdf (480.47 kB)

Managing Indian IT professionals for global competitiveness: The role of human resource practices in developing knowledge and learning capabilities for innovation

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posted on 2021-11-17, 02:17 authored by E Kong, D Chadee, Revti RamanRevti Raman
Little is known about how human resource practices contribute towards the competitiveness of people based-knowledge intensive organisations in developing countries. This paper examines the role of human resource practices in developing knowledge and learning capabilities for innovation in the Indian information technology services sector. The study draws from the experience of a sample of 11 of the largest information technology service providers (ITSPs) in India and is based on in-depth interviews. The main finding suggests that the talent management architecture of ITSPs that comprises human resource practices and the development of knowledge and learning capabilities is the main drivers of innovation. A conceptual framework showing the link between human resource practices, knowledge and learning capabilities and innovation of ITSPs is developed followed by the limitations of the study and avenues for future research. © 2013 Operational Research Society. All rights reserved.

History

Preferred citation

Kong, E., Chadee, D. & Raman, R. (2013). Managing Indian IT professionals for global competitiveness: The role of human resource practices in developing knowledge and learning capabilities for innovation. Knowledge Management Research & Practice, 11(4), 334-345. https://doi.org/10.1057/kmrp.2012.21

Journal title

Knowledge Management Research & Practice

Volume

11

Issue

4

Publication date

2013-11-01

Pagination

334-345

Publisher

Informa UK Limited

Publication status

Published

Contribution type

Article

Online publication date

2012-07-23

ISSN

1477-8238

eISSN

1477-8246

Language

en