Managing Indian IT professionals for global competitiveness: The role of human resource practices in developing knowledge and learning capabilities for innovation
journal contribution
posted on 2021-11-17, 02:17 authored by E Kong, D Chadee, Revti RamanRevti RamanLittle is known about how human resource practices contribute towards the competitiveness of people based-knowledge intensive organisations in developing countries. This paper examines the role of human resource practices in developing knowledge and learning capabilities for innovation in the Indian information technology services sector. The study draws from the experience of a sample of 11 of the largest information technology service providers (ITSPs) in India and is based on in-depth interviews. The main finding suggests that the talent management architecture of ITSPs that comprises human resource practices and the development of knowledge and learning capabilities is the main drivers of innovation. A conceptual framework showing the link between human resource practices, knowledge and learning capabilities and innovation of ITSPs is developed followed by the limitations of the study and avenues for future research. © 2013 Operational Research Society. All rights reserved.
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Kong, E., Chadee, D. & Raman, R. (2013). Managing Indian IT professionals for global competitiveness: The role of human resource practices in developing knowledge and learning capabilities for innovation. Knowledge Management Research & Practice, 11(4), 334-345. https://doi.org/10.1057/kmrp.2012.21Publisher DOI
Journal title
Knowledge Management Research & PracticeVolume
11Issue
4Publication date
2013-11-01Pagination
334-345Publisher
Informa UK LimitedPublication status
PublishedContribution type
ArticleOnline publication date
2012-07-23ISSN
1477-8238eISSN
1477-8246Language
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human resource practicesknowledge and learning capabilitiesinnovationinformation technology professionalsIndiaClinical ResearchHealth ServicesGeneric health relevanceScience & TechnologySocial SciencesTechnologyInformation Science & Library ScienceManagementBusiness & EconomicsORGANIZATIONAL COMMITMENTSTRATEGIC LEADERSHIPMANAGEMENT-PRACTICESFIRM PERFORMANCEDYNAMIC THEORYMEDIATING ROLEGLOBALIZATIONSERVICESIMPACTPERSPECTIVEInformation and Computing SciencesCommerce, Management, Tourism and ServicesPsychology and Cognitive SciencesBusiness & Management
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