2012 APJHR_Chadee & Raman Ext Kn talenet mgmt OSPs Jan12 proofed LS.pdf (383.42 kB)
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External knowledge and performance of offshore IT service providers in India: the mediating role of talent management

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journal contribution
posted on 17.11.2021, 02:55 by D Chadee, Revti RamanRevti Raman
The global shortage of IT professionals has been identified as one of the most serious threats against the continued growth of offshore IT service providers (OSPs). As a result, talent management has become a key competitive strategy for OSPs. However, how talent management contributes towards the performance of OSPs remains poorly understood in relation to its interaction with knowledge. To examine this issue, we draw on a sample of 68 OSPs in India to test the effects of talent management and external knowledge on performance. The results confirmthat both external knowledge and talent management are positively related to firmperformance and that the latter has strong mediating effects on the relationship between external knowledge and firm performance. The results suggest that OSPs should consider talent management as a mechanism through which knowledge resources can be exploited to enhance firm performance. The managerial implications and limitations of the findings are also discussed. © 2012 Australian Human Resources Institute.

History

Preferred citation

Chadee, D. & Raman, R. (2012). External knowledge and performance of offshore IT service providers in India: the mediating role of talent management. Asia Pacific Journal of Human Resources, 50(4), 459-482. https://doi.org/10.1111/j.1744-7941.2012.00039.x

Journal title

Asia Pacific Journal of Human Resources

Volume

50

Issue

4

Publication date

01/10/2012

Pagination

459-482

Publisher

Wiley

Publication status

Published

Contribution type

Article

Online publication date

17/08/2012

ISSN

1038-4111

eISSN

1744-7941

Language

en