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E-government 4.0 in Thailand: The role of central agencies

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journal contribution
posted on 18.06.2021, 00:46 by D Sagarik, P Chansukree, Wonhyuk ChoWonhyuk Cho, Evan BermanEvan Berman
This study discusses Thailand's digital transformation efforts with a focus on the leadership roles of its central government agencies. Thailand has progressed through various e-government policy frameworks since the 1990s, and the current military government is implementing a version '4.0' of digital transformation strategies, aiming to improve business competitiveness, citizen wellbeing, and public sector performance. Central government agencies were created or reorganized to deal with the 'silo-ization' or 'pillarization' of public organizations, as well as a need for hierarchical leadership and coordination. We discuss the challenges in maintaining reform leadership and accountability, legislation, interoperability, employee capabilities and performance management, and efforts by central agencies to address them.

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Preferred citation

Sagarik, D., Chansukree, P., Cho, W. & Berman, E. (2018). E-government 4.0 in Thailand: The role of central agencies. Information Polity, 23(3), 343-353. https://doi.org/10.3233/IP-180006

Journal title

Information Polity

Volume

23

Issue

3

Publication date

01/01/2018

Pagination

343-353

Publisher

IOS Press

Publication status

Published

ISSN

1570-1255

eISSN

1875-8754

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