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The role of the translator/interpreter in knowledge transfer environments

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posted on 02.09.2020 by Jocelyn Cranefield, Pak Yoong
This paper reports on the results of a larger research project that investigated the factors impacting on inter-organisational transfer in the New Zealand State Sector. Seven gatekeepers (boundary-spanning individuals) from different organisations were interviewed about their experiences in facilitating knowledge transfer between a cross-sector working group and their organisation. The context for the research was the Pathfinder Project, a project based around the development and transfer of an emergent knowledge model for strategic management, Managing for Outcomes (MfO). A range of factors that facilitated knowledge transfer were identified. Among these, translation and interpretation activities were found to be critical to successful knowledge transfer. Gatekeepers reported acting as translator/interpreter, an essential role which demanded specialised skills. The nature of this role is outlined, with reference to a staged model for knowledge transfer that emerged from the research project. The translator/interpreter role required gatekeepers to engage in active and continuous conversion of knowledge to meet the differing needs of a range of recipients. This helped to increase the overall absorptive capacity of participating organisations. Implications of these findings for research and practice are outlined. © 2007 John Wiley & Sons, Ltd.

History

Preferred citation

Cranefield, J. & Yoong, P. (2007). The role of the translator/interpreter in knowledge transfer environments. Knowledge and Process Management, 14(2), 95-103. https://doi.org/10.1002/kpm.271

Journal title

Knowledge and Process Management

Volume

14

Issue

2

Publication date

01/01/2007

Pagination

95-103

Publisher

Wiley

Publication status

Published

Contribution type

Article

Online publication date

01/01/2007

ISSN

1092-4604

eISSN

1099-1441

Language

en

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