Value in the mash: exploring the benefits, barriers and enablers of open data apps

The open government paradigm relies on the provision and reuse of open government data (OGD) to improve transparency and create new sources of value. This study aims to progress understanding of OGD beyond a theoretical commentary by exploring the perceived sources of value of mashups (online services that combine diverse OGD), and to examine issues that impact on, and facilitate, the delivery of this value from an 'insider' perspective. Based on open-ended interviews with 17 individuals actively involved in OGD application design, use, and advocacy in New Zealand (ranked fourth in the 2013 Global Open Data Barometer) nine key sources of value were identified: Ease of discovery, improved data quality, bringing knowledge into relevant contexts, economic benefits, social benefits, cost reduction and efficiencies, predictive value, transparency, and ability to explore and play. Twelve barriers to delivering this value were found, ranging from change-related issues to problems relating to sustainability. Six facilitators were identified as helping to overcome these barriers and realise the value of OGD.