In this article the conventional view of the role of technology in digital marketing systems is scrutinized through the development of the smart-tech perspective of marketing systems. The current research outlines a) three processes of system matrix (tech-environmentalization, technological dissimulation, and tech-temporal distortion), b) four processes of system value utilization (co-construction of digital circuits and hyperreality journeys, switching between multiple realities and digital participation, alter-digitalization and digitally extended institutions, and tech-agentification), and c) four processes of system value generation (orchestrating value creation in response to the system-wide demand, systems parallelization, systeming transition via technology, and branding as the construction of virtual smart ecosystems) as some of the key trends that will shape marketing systems of future.
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Preferred citation
Aliev, A. & Kadirov, D. (2023). Digital Marketing and Smart Technology Marketing Systems as the Future of Metaverse. Lecture Notes in Computer Science (13772 LNCS, pp. 397-410). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-30258-9_35